The Move Towards Cloud-Based Phone Systems In Education

More and more conversations are happening with Schools and Educational Professionals regarding a VoIP Phone system but what is it and why should schools acquire this solution?

Schools and Multi-Academy Trusts in the last few years have started to migrate to a VoIP Phone System. There have been a few drivers for this. Two of the main reasons is that VoIP is a cheaper and more flexible solution than traditional phone systems.

voip for schools

So, what is a VoIP Phone System?

VoIP Phone Systems merge your telephone and computer networks. Calls are cheap or free and adding more facilities like calls from computers and conferencing. A VoIP Phone System is hosted on physical hardware. Just different than traditional phone systems handsets (e.g. an IP Phone, computer, or a mobile device). Effectively VoIP uses the internet rather than phone lines to make and receive calls.

VoIP Phone Systems can be hosted and managed by 3rd party suppliers. Coconnect partner with 3CX to provide a fully managed VoIP phone system service. From configuration to the end-of-life Coconnect can host and manage the configuration, system monitoring, updates, maintenance plus provide any hardware such as handsets.

A Few Features and capabilities

2 Systems into 1

VoIP uses the existing internet connection to make calls. Therefore, not as many wires are needed because a phone line is not needed reducing hardware and maintenance costs. 

Hassle-Free and Easy Access

Easy to add and remove extensions. Adding an extension can take a matter of minutes. All that is needed is a connection to the internet and an IP phone. Teachers also have access to their extension in any location not reduced to one office. 

Desktop and Mobile Device Access

VoIP Phone Systems can be accessed on any device through an app, allowing teachers to access their extension and voicemails from their computer and mobile devices.


VoIP Phone System is easily scalable. Providers can shrink or grow to suit the schools’ needs without any hindrance to internet speed.

We have discussed the capabilities lets dive more into why schools are moving over.

Reduce Costs

VoIP is overall a cheaper phone system than a traditional phone system. Moving two systems into one and not needing as many wires frees up the budget for schools and trusts to invest more into other areas to benefit a pupil’s schools experience.


A VoIP system is flexible. It is easy for a school to set up a new extension. It only takes a couple of minutes to set up a new phone extension. All that is required is a network access point and an IP phone.


Teachers can access their VoIP phone system in any location, listen to voicemails, reply to urgent matters on the go having a positive impact on student safety and educational experience.

Improved quality of education.

VoIP has benefits in improving the quality of education. Strong communication provides a thriving learning environment. VoIP will improve communications with teachers, students, parents helping schools build valuable relationships and access more resources to improve school’s academic success.

BT to switch off traditional phone systems 2025.

BT has announced they plan to reroute calls over the internet (IP/ Internet Protocol) and switch off traditional Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by 2025. It makes sense for schools to migrate now and stay ahead of the curve.

Concluding thoughts

The real drivers as to why schools are moving to VoIP systems are costs, hassle-free flexibility to set up. Schools do not want a hefty phone bill each month and a system that is easy to set up without any problems. A VoIP phone system provides that.

If you need an upgrade to your phone system or the current system is becoming faulty, please get in touch. We will be happy to talk and give honest, consultative advice.

Share this on social

Related Posts