Lightspeed Alert

Keep Students safe with proactive digital monitoring.

Lightspeed Alert is here to help schools and trusts look out for students who might be struggling. By monitoring online activity for signs of things like self-harm, bullying, or other issues, it helps spot students who might need support but aren’t reaching out in person. We know that students sometimes share their feelings more openly with their devices than with others, and Lightspeed Alert catches those digital signals that might otherwise be missed. 

 

 

Full coverage across all major platforms.

Lightspeed Alert SmartAgents™ ensures that schools and trusts have complete visibility across all major digital platforms students use, from web browsers and social media to YouTube, Microsoft 365, and Google productivity apps. This wide means early warning signs don’t go unnoticed, so your school or trust can stay a step ahead in safeguarding.

AI-Driven Alerts for Quick, informed action.

Using advanced AI, our Lightspeed Alert identifies any concerning activity and sends alerts directly to designated staff, complete with essential context like recent web searches and browsing history. This information allows staff to understand situations quickly and take appropriate action, providing proactive and efficient student safety.

24/7/365 Support from Human Experts

To help support your staff, Lightspeed’s human review team—comprising trained professionals with backgrounds in law enforcement, mental health, and education—works 24/7 to assess alerts. This dedicated team ensures that every alert is accurately reviewed, providing you with the extra support needed to keep students safe at all hours.

Detect and escalate in three steps

AI system scans for warning signs – AI technology scans online documents and desktop applications for concerning student behaviour on school devices and sends alerts to designated safety staff and Lightspeed Safety Specialists.

Safety Specialists complete their checks – Lightspeeds 24/7/365 in-house team of highly-trained safety specialists evaluate all alerts to identify those that indicate a potential critical event.

Escalation Response – If an alert is critical, safety specialists escalate directly to your list of safeguarding leads for intervention. 

Full coverage across all major platforms.

Lightspeed Alert SmartAgents™ ensures that schools and trusts have complete visibility across all major digital platforms students use, from web browsers and social media to YouTube, Microsoft 365, and Google productivity apps. This wide means early warning signs don’t go unnoticed, so your school or trust can stay a step ahead in safeguarding.

AI-Driven Alerts for Quick, informed action.

Using advanced AI, our Lightspeed Alert identifies any concerning activity and sends alerts directly to designated staff, complete with essential context like recent web searches and browsing history. This information allows staff to understand situations quickly and take appropriate action, providing proactive and efficient student safety.

24/7/365 Support from Human Experts

To help support your staff, Lightspeed’s human review team—comprising trained professionals with backgrounds in law enforcement, mental health, and education—works 24/7 to assess alerts. This dedicated team ensures that every alert is accurately reviewed, providing you with the extra support needed to keep students safe at all hours.

How Can We Help?

We’re a broadband provider that specialises in supplying top notch internet to schools all over the UK. But broadband is just the tip of the Coconnect iceberg! Our safeguarding, security anti-virus, firewalls and cloud services are also available to keep your school running like a well-oiled machine.

So if you fancy checking out what we can do for your school, just fill in your details and we’ll get back to you!

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