Our Network

We’ve built our private network on leading technologies to give your school or trust the connectivity, privacy and safeguarding it deserves.

Superfast connectivity you can trust

Multiprotocol Label Switching (MPLS) cores in London and Birmingham, configured for failover and load balancing to minimise downtime and keep your internet speeds high.

Straightforward security

A centralised co-located firewall for internet access, with a single route in and out of the network to simplify security management.

Private communication across sites

Uninterrupted and secure communication across Coconnect’s private network, allowing connected schools to collaborate and share resources.

Implementation and operation support

Dedicated implementation engineers to get you started, and an expert support team to keep you safely connected – all bound to comprehensive Service Level Agreements (SLAs).

Trusted with 99.95% uptime and Availability Guarantee

Questions? We’re here to help.

Or call: 023 9232 2522

How it works

How you’ll join the Coconnect network

With security and reliability backed by tight Service Level Agreements, we’re committed to getting you connected to our network in the way that gives you the best possible internet service.

What’s possible will depend on a number of factors, including location, school size and number of users.

FTTC

FTTC involves linking fibre optic cables to your cabinet green box to provide a superfast broadband connection. This is done in partnership with Openreach, the UK’s leading broadband infrastructure provider.

  • Checkmark iconA minimum line speed of 15mbps, guaranteed by Openreach (higher speeds are likely).
  • Checkmark iconEnhanced Openreach support provided by Coconnect, for a 24/48-hour fix time in the unlikely event of failure.

EoFTTC

Ideally suited to primary schools and smaller secondary schools, EoFTTC provides superfast broadband via an uncontended line – with further boosts from your local exchange when required.

  • Checkmark iconA guaranteed line speed, even at peak times and regardless of how many users are online.
  • Checkmark iconA Service Level Agreement (SLA) guaranteeing 24/-7 support and a 7-hour fix time.
  • Checkmark iconGenerally installed in 30 working days.

FTTP

FTTP or 'Ultrafast Broadband' uses fibre optic cables directly to your school, providing you speeds of up to 5 times faster than EoFTTC and FTTC.

  • Checkmark iconThe maximum speed is up to 350Mbps download and 50Mbps upload.
  • Checkmark iconFTTP can generally be installed in 15 working days, subject to Openreach survey.

Dedicated Leased Line

A standard for all secondary schools and larger primary schools, a leased line will provide yourschool with your own fibre connection that you won't have to share with anyone else, often known as 1:1.

  • Checkmark iconThe leased line will give you the same upload speed as download speed (up to 10Gbit) and all our leased lines come with SLAs starting from 4 hours fix time.
  • Checkmark iconPrices for leased lines vary depending on the location of your school and which data providers are in your area.

Our datacentre

Coconnect’s cloud-based services are hosted from a highly secure datacentre that features:

  • Checkmark iconMultiple independent internet connections from the UK’s leading data providers.
  • Checkmark iconTwo independent power supplies and three diesel generators to guard against major power outages.
  • Checkmark iconRedundant air conditioning and fire suppression systems to maintain equipment server safety and performance.
  • Checkmark icon24/7 security presence and CCTV monitoring for maximum security.
Superfast Fibre
(FTTC)
Superfast Fibre Plus
(EoFTTC)
Ultrafast
(FTTP G.Fast)
Dedicated Leased Line
Suitable for: 50 - 400 pupils 50 - 400 pupils 200 - 400+ pupils 400+ pupils
Max download speed 80 Mbps 80 Mbps 350 Mbps 10 Gbps
Max upload speed 20 Mbps 20 Mbps 50 Mbps 10 Gbps
Option to add-on security and filtering
Access to our Portsmouth based Operations Centre

Questions? We’re here to help.

Or call: 023 9232 2522

What our customers say

Coconnect provide a complete service.

From pre-sales/procurement to after-sales & technical support. Service is always speedy and the technical support team have an incredible wealth of knowledge they are able to utilise in providing that support.

William O’Reilly

ICT Operations Manager

Lumen Christi Catholic Multi Academy

We recently merged our Internet, Firewall and Anti-Virus solutions...

into a One Stop Shop via Coconnect. The migration from our original solutions was seamless, with friendly and professional support throughout. Highly Recommend.

Duncan Lewis

ICT Manager

Davison High School for Girls

Informative, Reliable and easy to discuss options with.

Would definitely recommend.

Mr Kirkland

ICT Support Department Manager

Plume Academy

Mike your always helpful and friendly when I call up.

You’re an asset to your organisation mate 5 stars ***** :)

Coconnect Partner

Midlands

Updates applied to our firewall were scheduled overnight,

so that users were not inconvenienced. Everything is working this morning, so very happy

Secondary School

West Sussex

Mike was extremely helpful and he understood our urgency...

in the matter and resolved it for us. We as a school highly appreciate this help, if it wasn’t solved an online exam that was scheduled couldn’t have been run. So, thank you Mike.

Secondary School

Central London

Supportive, informative and efficient...

in handling our issue this morning. On the ball! Good job.

Multi Academy

Cumbria

Reliable pro-actively supported connectivity solutions...

that provide safe havens for our students and staff to take advantage of all the opportunities online.

Matthew Setchell

IT Services Manager

Lourdes IT - Platinum Partners

Coconnect have been very supportive of our trust’s aims and requirements.

Knowledgeable, friendly, pro-active and always ready to help, with an understanding of the particular needs of education, Coconnect have provided a stable safe infrastructure which we can rely on.

Martin Robson

IT Services Manager

Cumbria Education Trust

We have been with Coconnect for coming up to year now,

despite some issues with Openreach, Coconnect managed to keep us online whilst our new leased line was being installed. Their support has always been rapid and top notch, the whole team are fantastic - highly knowledgeable and very committed. We’ve been so impressed with their customer service we are now in the process of moving the other schools in our MAC to their private cloud solution and couldn’t be happier.

John McCaul

Network Manager

Holy Trinity School, St Teresa of Calcutta Catholic Multi Academy

We have not quite finished going through the transition...

of our broadband from local county council to Coconnect, but to date I could not be happier. Our account is managed by one of the directors; he is proactive, helpful, and always available to answer any of my questions whenever I call/email. We are transitioning 8 schools and seem to be on track to complete as planned! I would not hesitate in recommending them to other schools.

Lisa Alderson

Trust Head of Finance and Operations

Berlesduna Multi Academy Trust

Ready for a better internet?